Website Support & Maintenance
Third Wave Digital's relationship with our clients doesn't end with the successful launch of their website. Clients that host their website with Third Wave Digital have access to continued service post-launch, ensuring that your website is working for you 24/7/365. We provide in-depth CMS training webinars as part of the initial site development cycle as well as for ongoing onboarding and orientation needs.
Ticketing System & Knowledgbase
Our user-friendly ticketing system makes it simple to submit tickets and get assistance in a timely manner. Client websites powered by our Content Management System (TWD.CMS) have access to a knowledge base containing instructional articles and video tutorials. All web support maintenance is monitored and managed by our team of technical experts making it easy to get help.